Hi! I'm Nada Dabbouseh,
a designer based in Chicago.

As a passionate research and outcome-driven product designer, I thrive on the art of problem-solving, creating intuitive interfaces, and shaping products that resonate with users. Explore my journey through design, where every project is a story of innovation, collaboration, and the pursuit of excellence.

Experience

My background

With over 11 years in product design, I’ve been on an incredible journey bringing ideas to life—from the first spark of a concept to a polished, live product that users love! I thrive on designing experiences that aren’t just user-friendly but adaptable and scalable across web, iOS, and Android. At places like Hyatt, United Airlines, Divvy/BILL, and Walmart, I’ve dived deep into understanding user needs, identifying pain points, and rethinking complex workflows to craft intuitive, seamless designs. I’m passionate about making products that are not only exciting, engaging, and valuable for users but also drive real business impact. As a designer, I’m fueled by creating experiences that deliver joy, utility, and tangible results—designing for people and making a difference along the way!
View my resume.

Skills

What i do

Qualitative & Quantitative Research
HEURISTIC EVALUATION
User Research Analysis
information architecture
Interaction design
interactive prototypes
USABILITY TESTING
Mobile app design
Responsive-Web design

Sketching and Whiteboarding
WireframES
sitemaps
Personas
Scenarios
User Flows
customer journey maps
storytelling
Webflow

Clients

Whom i've done work for

USAA

Timeline

Where I've worked

Divvy / BILL
Staff Product Designer
Feb 2021 — Dec 2023
Walmart
Senior UX/UI Lead Designer
Sept 2020 — Dec 2020
Hyatt Hotels Corp.
Senior Interaction Designer | UX
Dec 2018 — Dec 2019
United Airlines
Senior Interaction Designer | UX
Jul 2016 — Aug 2018
Cars.com
Senior Interaction Designer
Mar 2016 — Jun 2016
Critical Mass
Experience Architect
Oct 2012 — Oct 2015

Projects

My work samples

Map & Search

Hyatt Hotels Corporation

Completely revamped the entire search experience on hyatt.com. Design solutions included several rounds of user research and usability tests.

View Project

Insight

United Airlines

Phase 2 of the Insight application, which is a mobile app designed for supervisors to manage United operations more efficiently and conveniently.
Supervisors can view the information on the mobile app and can manage operations by reviewing critical information related to flights in the app.

View Project

testimonials

what my peers say

CJ Donio
Divvy / BILL

"I worked with Nada on the People and Platform team at Divvy for about 1 year. She was our team's designer for frontend and mobile designs. I was the product manager of the development team and worked with her day in and day out on big projects as well as smaller iterations and improvements in our product. I highly recommend Nada for 3 main reasons: 1) she's driven, 2) she's a natural collaborator, and 3) she pushes herself to continuously improve.

She's Driven
Nada isn't one of those people you have to tell what to do, when, and how. She just gets going. Once she joined our team, she familiarized herself with all the parts of our large area and immediately got to work. Almost immediately, we were hosting customer interviews together and she was always driving designs and customer research. It was clear in working with her that her work is a reflection of her reputation and because of that "good enough" was never an option. She always pushed herself to come up with new, innovative ways to approach flows in user management, authentication, and more that many would consider "solved" and I loved that attitude.

Natural Collaboration
Our team was a "self-organizing team". Team members played to their strength and did the work that needed to be done even if it didn't fully make sense with their role. Once Nada joined our team, it was clear she was a design leader and yet she always made each member of our team feel like they were part of the design process. She always elicited feedback from each member of the team, internal employees, and customers. One of my favorite things about Nada was how she would present alternatives to individual designs and flows. She did this to make everyone on the team feel part of the process and took the time to explain the tradeoffs of each approach. I absolutely adored this about her! I also loved her natural ability to make customers feel calm, relaxed, and honest in customer interviews. She's a very sweet person all around!

Continuous Improvement
Sometimes in software, you work with people that are comfortable with how they approach their work. I never got this sense from Nada. I loved how she always challenged herself to learn the things she didn't know and was communicative about the things she didn't understand in our team so she can learn and grow. One specific example related to data analysis. We had a data science team but still found ourselves having to get in the trenches and figure things out ourselves due to their backlog. Nada and I jammed together on several projects to the point where I felt like she knew the data and what it mean as good as me (or even better).

Overall, I'd highly recommend Nada. I miss working with her. She has the sweetest personality, she's a badass professional, and she's driven. If you want a designer that stands out from the crowd, pick her up before you lose your chance!"

Trevor Fullwood
Divvy / BILL

"Working with Nada at Divvy/Bill.com was an outstanding experience. As a Product Designer, Nada consistently delivered top-notch work; expertly balancing user needs, business/project objectives, and technical feasibility. Her approach to understanding and solving customer issues was not only methodical but also deeply insightful, making a significant impact as we ventured into new product areas.

In particular, Nada's talent lies in her ability to work collaboratively with all stakeholders to keep projects well-scoped and most importantly improve our customer’s experience with the product. Her proficiency in designing user-centric interfaces is matched by her practicality in creating technically feasible designs. This dual focus not only streamlines the development process but also results in software that is both intuitive for users and aligned with our strategic objectives.

Beyond her professional talents, Nada is an amazing team player and design partner. Even after I moved on from the company, we've stayed in touch, which speaks volumes about her strong interpersonal skills. Any team would be lucky to have Nada as a designer. Her blend of creativity, technical understanding, and user empathy is outstanding. I'm confident she will continue to excel and bring valuable insights wherever she goes."

Sam Miller
Divvy / BILL

"It was an absolute privilege to work with Nada at Divvy (acquired by of Bill.com). Her presence significantly enhanced our team dynamics and productivity. Nada possesses a unique blend of a vibrant personality and exceptional design expertise, making her an invaluable asset to any team. She consistently uplifts team morale and fosters a positive work environment, essential for tackling challenging tasks. Her design skills are top-notch; she seamlessly balances aesthetic appeal with user-centric functionality. I always had confidence in her design iterations, knowing they would not only maintain but accelerate our team's progress. Nada's commitment to crafting user experiences is remarkable. She designs with a deep understanding and empathy for the users, ensuring they feel comfortable and secure when interacting with our platform. Collaborating with Nada is always a seamless and productive experience. Her ability to engage in meaningful dialogues ensures that every interaction is goal-oriented and fruitful. Her reliability and dedication are commendable. I wholeheartedly recommend Nada for any role where her talents can contribute to building a positive and dynamic culture, enhancing user experience, and propelling product development. Her skills and attitude are sure to be an asset to any organization."

Tom Hester
Divvy / BILL

"Nada is an exceptional Product Designer with whom I had the pleasure of collaborating on several projects. Her meticulous attention to detail is evident in every design she creates, ensuring not only aesthetic appeal but also functional excellence. Nada is remarkably driven, consistently delivering designs that not only meet but often exceed expectations. Her punctuality in delivering designs is unparalleled, making her a reliable and efficient team member. What truly sets Nada apart, however, is her remarkable flexibility in working with the engineering team. She possesses a rare ability to adapt her designs in response to technical constraints, always finding innovative solutions that bridge the gap between design and functionality. Her collaborative spirit and ability to understand and work within the technical frameworks make her an invaluable asset to any product team. I wholeheartedly recommend Nada for any role that seeks a designer who can bring creativity, dedication, and technical adaptability to the table."

Alekhya Karuturi
Divvy / BILL

"Nada consistently exhibits a remarkable proficiency as a Product Designer. Her expertise in conceptualizing and implementing design strategies has been pivotal to the success of our projects. Nada has adeptly led cross-functional teams, promoting collaboration and ensuring the smooth integration of design principles throughout the entire product development process. Her invaluable contributions underscore a deep understanding of design intricacies and a remarkable talent for nurturing positive cross-functional relationships. Additionally, Nada consistently prioritizes user needs and concerns in her designs, putting user experience at the forefront."

JJ Riggs
Divvy / BILL

"I am writing to recommend Nada Dabbouseh based on her performance as a Staff Product Designer during her tenure at Divvy, a Bill.com company. I had the pleasure of working closely with Nada as her Product Design Leader, and her contributions were invaluable to our team. Nada is a self-starter who consistently demonstrated a strong commitment to excellence. She took a proactive approach to her work, particularly in the realm of UI design, where her keen attention to detail and thoughtful decision-making significantly impacted our user base. Nada possesses a rare ability to quickly grasp complex concepts and apply them effectively in her projects, a testament to her curiosity and determination. One of Nada's greatest strengths is her ability to collaborate effectively with cross-functional teams. She worked closely with product management, engineers, and Design Systems teams to ensure alignment and achieve our project goals. Nada also took the time to mentor junior designers, providing valuable guidance and support to help them grow in their careers. Nada's dedication to her craft is truly commendable. She approaches each project with tenacity and a commitment to delivering the best possible outcomes. Her passion for design is evident in everything she does, and I have no doubt that she will continue to excel in her future endeavors. In conclusion, I recommend Nada for any design position. Her skills, work ethic, and passion for design make her a valuable asset to any team."

Chris Connelley
Divvy / BILL

"At BILL working on our internal CX tools, Nada was our product designer that worked tirelessly on improving the user experience, including integrating different applications, though careful analysis and conversation with our users. Nada was fully engaged with the team helping them understand designs and the vision behind them. Her problem-solving and communication skills came through on creative and intuitive designs that helped us grow as a company while keeping users and engineers forefront in her process. I would be happy to work with Nada again and think she would thrive in any company."

Eric Lund
Divvy / BILL

"I worked with Nada at Divvy. We originally were on the same design team, but worked on different areas of the product. I've always been impressed with Nada's attention to detail and drive to create the very best experiences that customers love. I've been lucky enough to watch her conduct usability studies with customers and she really excels at both conducting customer research then executing on those findings when designing things. Her designs always have a high level of craft and really thought-out visuals that help guide each user to success in the quickest way possible. She's an amazing co-worker who is always there for her team. Her passion and dedication really make her a standout designer."

Jen Heiner
Divvy / BILL

"I've had the pleasure of working with Nada for the last 2 years. Nada brings a fun and positive dynamic to the team. She is great at seeking out and implementing feedback she gets from stakeholders. Of all the designers on the team, Nada was the most likely to share her designs and get feedback on a regular basis. She is very aware of the larger product experience and works to ensure her designs work well within the context of the other experiences in the product. Nada is supportive and encouraging of other designers and is a great mentor. If you get the opportunity to work with Nada, take it!"

Berenice Lee
Cars.com

"I had the pleasure to have Nada on my team for 4 months. She has been a great addition and was able to jump right in. She is passionate about delivering the best user experience for the user, easy to work with and dedicated. We have collaborated on several deliverables; the collaboration was always positive, enriching and fruitful. During her last week with us, she didn’t slow down on the work and showed great dedication until the end. I would welcome the opportunity to work with Nada again in the future."

"Nada brought strong UX thinking and a cheerful disposition to our xD team at Cars.com. She's been a great contributor and collaborator who approaches user-centered design the right way. Also, she is the only person I've met who loves pizza more than I love tacos."

Bree Radloff
Cars.com
Erik Fields
Critical Mass

I worked with Nada for a year or so at Critical Mass and she's definitely one of the more passionate User Experience Architects I've worked with. In the business of client service, we're paid to have a POV and to defend our work at every step. Nada always had solid rationale for the experiences she created and frequently pushed the envelope to go further.

She either led or heavily contributed to multiple mobile and desktop projects and she frequently presented ideas to both internal and client stakeholders. The project that we were working on was very complex, had tons of stakeholders, and required the UX team to navigate highly political waters on a daily basis. Nada did great work and always had a positive demeanor and outlook. She added a great deal of value to the team and the agency and I'd work with her again for sure.

"Nada is very personable and has a positive attitude, she was placed on a team to help redesign the vehicle research pages which was a task she took on with dedication and attention to detail. I found her to be a pleasure to work with.

I would highly recommend Nada for employment. She has great work ethics, was a team player, and fit nicely into the User Experience group. There is no doubt she would do the same for your organization"

Jon Flood
Cars.com
Jessica Merritt
Critical Mass

As a digital copywriter, I depend on user experience designers and their wireframes as a major part of content creation. Enter Nada.

I worked with Nada on a number of projects over the course of a year. She excels at identifying and providing solutions for complex user problems - her passion and commitment are inspiring. Additionally, it's clear that she thrives on creating forward-thinking, delightful user experiences through both high and low fidelity wireframes. Her prototyping skills are second-to-none and I loved watching projects come to life once Nada put them together.

Her approachable personality made it easy to concept ideas together and ask questions as the copywriter. Not to mention, her friendliness and contagious laugh made her a favorite among the group. I hope to have the chance to work with Nada again!

"I had the pleasure of working alongside Nada at Critical Mass. She was a valued team member with a wonderful UX aptitude. Nada loved working through problems and was always willing to jump in with solutions. Her ability to prototype solutions and work on the fly was a great asset."

Dylan Wren
Critical Mass
Mark Wetzel
Critical Mass

"Nada is always friendly and upbeat, even when under tight deadlines and pressure. Her willingness to learn and contribute is unstoppable. She works like she has something to prove and that hunger lends to her success.

She is a quick learner, works with an open mind, takes feedback very well, and is bad ass at prototyping. She taught me more than a few things about Axure and how to use its most complex features."

"Working with Nada at Critical Mass is a pleasure. She excels at partnering with internal teams and clients to create interaction design solutions. Nada creates high fidelity prototypes with complex interactions through her mastery of prototype software. Her valuable work directly contribute to our project success and our client's business. She is committed to her work; often putting in her own time after hours. Our teams know they can rely on her and value her as a team partner."

Zach Schloss
Critical Mass
Trent Nguyen
Critical Mass

"As a UX Intern at Critical Mass, Nada worked with cross-functional teams to deliver various UX artifacts. I was impressed with her ability to pick up new skills quickly. She went from not knowing anything about Axure to being our expert.

We extended a full-time opportunity to Nada after a couple of months and later promoted Nada to Associate Experience Architect. She is a quick learner and has the desire to work collaboratively with others. I appreciate her dedication and desire to grow in the field of UX. She will be a great asset to any team."

"I worked with Nada during my time at Critical Mass and was most impressed with her Axure skills. She has a fantastic ability to create prototypes with interactions that are as close to real life as you can get. She is always pushing herself to make her work better and learn from those around her. Nada is great to work with and has an infectious, positive personality."

Julia Goldberg
Critical Mass
Kate Simmons
Critical Mass

"In her time at Critical Mass, Nada has demonstrated endless willingness to deliver to the team's and client's needs. When I interviewed her for this job, she said one of her strong points was being a quick learner. She proved that immediately by learning software that was entirely new to her and quickly outstripping many of us who had been using it for years. She's a great asset to our team."

Steven Murovannyy
Safco Dental Supply

"Nada was great to work with - super communicative, friendly, and has a great eye for UX. She did a great job executing against the agreed upon goals and was able to effectively develop relationships internally while ensuring that stakeholder input was not only listened to, but actually incorporated in the final product. She'd be an asset to any team!"

about

get to KNOW ME AND MY PASSIONS

Music
Singing / Karaoke
Learning Guitar
Food
Pizza
Summertime
Swimming Pools
Baseball / Chicago Cubs
Animals
TV / Streaming
Movies
Travel
Puzzles / Sudoku / Brainteasers
Learning to Draw
Reading

Contact

get in touch with me

Want to get in touch or wanna
talk pizza? Drop me a line!

I'm always interested in expanding my network or solving new challenges!

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